Terms of service

Terms of Service

Welcome to Elissé! These Terms of Service (“Terms”) govern your use of the Elissé website (“Website”) operated by Elissé (“we,” “us,” or “our”). By accessing or using the Website, you agree to comply with these Terms.

Website management and e-commerce services are provided by Webdo Agency.

1. Use of Website: You may use the Website to browse, order, and purchase dresses. No account creation is required.

2. Payment Methods: We accept bank transfer and other payment methods like Paysera for purchases made on our Website. We will provide the necessary information.

3. Shipping and Delivery: After placing an order and payment confirmation, orders are processed within a maximum of 10 business days. Shipping is free. Delivery timeframes vary by location. For any changes to orders or delays, we will inform the customer promptly. Risk of loss transfers to customer upon delivery.

4. Custom Orders: All products are made-to-order based on customer specifications. Due to the personalized nature of our products, orders cannot be canceled, modified, or returned once confirmed. Please refer to our Refund Policy for details on damaged or defective items.

5. Order Acceptance: All orders are subject to acceptance and availability. We reserve the right to refuse or cancel orders at our discretion.

6. Pricing: All prices are in Euros and subject to change without notice. Payment is required in full before order processing begins.

7. Customer Obligations: Customers must provide accurate measurements and contact information. Customers are responsible for reviewing order details before confirmation.

8. Intellectual Property: The contents of the Website, including logos, graphics, and images, are protected by copyright and other intellectual property laws.

9. User Content: Users may leave reviews for products on the Website.

10. Privacy Policy: Your use of the Website is subject to our Privacy Policy, which governs the collection, use, and protection of your personal information.

11. Disclaimer of Warranties: The Website is provided on an “as is” basis without any warranties of any kind, express or implied.

12. Limitation of Liability: In no event shall we be liable for any damages arising out of or in connection with your use of the Website.

13. Changes to Terms: We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting the updated Terms on the Website.

14. Contact Us: If you have any questions or concerns about these Terms, please contact us at contact@elissegashi.com.